Terms and Conditions

DEPOSIT

We do require a non-refundable deposit of PHP 1,000 (approx Euro 20) for every confirmed reservation.

CANCELLATION

1. Cancellations should be made via email , 5 days before the reserved dates.

2. After 5 days, an amount equivalent to 1 night stay will be charged.

3. Cancellations on or within 2 days before the reserved dates will be charged the full amount of the total bill.

MODIFICATION

Change of booking date shall be honored at least 5 DAYS before the reserved dates and is subject to availability of accommodations. After 5 days, our cancellation policies apply.

NO SHOW

Guests will be charged the full amount of their total bill after they fail to show-up on their date of arrival.

CANCELLATION/MODIFICATION BY US

We reserve the right to cancel or modify (transfer to another accommodation/establishment) any booking due to any unforeseen circumstances (act of nature, accidents, immediate repair, etc.). In which case, we are only liable to REFUND the non-refundable deposit (for cancellations made before the reserved dates) or the REMAINING AMOUNT (for guests who are currently accommodated).

In the case of ROWDY GUESTS who caused disorder or damages, we reserve the right to immediately cancel their reservation and NEVER REFUND any amount paid to us.

MISCELLANEOUS CHARGES

We reserve the right to charge the guest's credit card due to any of the following factors:

1. UNPAID MINI-BAR CONSUMPTION. A minimum charge of PHP 1,000 will be charged from the guest's card, regardless of the actual amount consumed.

2. CLEANING FEE. Guests who left the room or apartment in disarray will be charged a minimum amount of PHP 1,000 to cover for cleaning services.

3. LOST KEY. All keys must be returned to the reception or left inside the room/apartment upon check-out. In case of loss, PHP 1,000 will be charged from the guest's credit card.

4. DAMAGES. Any damages made to our property will be charged to the guest's credit card.